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GAR.1. MANUFACTURER'S WARRANTY
LumiGram makes sure that each item is in perfect condition before it is shipped.
Due to their nature, our products are not covered by a manufacturer's warranty.
The Luminous Fabric should be handled with care, please refer to the specific handling instructions provided in our F.A.Q..
LumiGram cannot be held liable for damages due to folding, ironing or improper handling.
Heterogeneity and differences in light emissions on the Luminous Fabric are an intrinsic feature of the product and therefore cannot be considered as defects (each product is unique).
GAR.2. SPARE PARTS
The optical module of our wearable items (clothes, fashion accessories) is replaceable.
If it is damaged in your possession, your can order a spare optical module, either from your local distributor, or directly from LumiGram Online Store.
Instructions for removing and replacing the optical module can be found here.
Please contact our Customer Service for further information.
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